2. We are Runway Collectables.

  3. Nothing in these T&Cs affects your statutory rights as a consumer.

  4. We may change these T&Cs at any time. Please check them carefully whenever you make a purchase.

Payment and Price

  1. Payment is by Credit / Debit card. We will only process payments if we obtain authorisation from our credit card processing partner.

  2. The price for the goods you order is stated clearly on our site. Vat is included unless we state otherwise. We may change the price of goods at any time before you send us your order.

  3. If an item has been incorrectly priced, we reserve the right to supply the item only at the correct price. If we become aware after you have placed your order that a price is incorrect, we will give you the option of re-ordering the item at the correct price or cancelling your order.

  4. UK delivery is free, excluding royal mail extra charge zones, these will incur a fee and you will be notified of the rate specified after you’ve place your order, if you have not emailed info@runwaycollectables.co.uk with your full name and address, including postcode, for a delivery quote prior to placing your order.

  5. International delivery - email info@runwaycollectables.co.uk with your full name and address, including postcode, for a delivery quote.

Your order

  1. Your order is an offer to buy from us. Please check your order carefully to ensure it is correct. Please supply us with all necessary information relating to the goods you order within a sufficient time to enable us to perform this contract.


  1. A binding legal contract will not come into existence between us until the point when we have accepted your order by despatching the goods. This means that until that happens we may decline to supply the goods to you, for example due to unavailability. Nothing else that we do or say will amount to acceptance of your offer.


  1. If any goods are unavailable, we will notify you of the unavailability as soon as possible and will arrange for a full credit / debit card refund if your card has been debited.


  1. We will arrange for delivery to the address which you specify when ordering. Unless we state otherwise on our website, we will deliver goods only to those countries specified on our web site.

  2. We will do our best to arrange delivery within the time specified on our website (14 to 21 days for the UK, International orders will take longer) or 30 days of the date of your order but we cannot guarantee delivery by these times. Our liability of any kind for late delivery or failure to deliver is limited to the price payable for the goods.

  3.  An extra delivery charge may become payable if you are not present to accept delivery.

  4. Risk of damage or loss to the goods passes to you on delivery or, if you wrongfully refuse delivery, when delivery is attempted.


  1. Property (ownership) of the goods shall not pass to you before we have received cleared payment for the goods.

Right to cancel

  1. If you are a consumer, as defined in the Consumer Protection (Distance Selling) Regulations 2000, you have the right within 14 days of delivery of goods to cancel the contract by emailing returns@runwaycollectables.co.uk. If you cancel, you must immediately return the goods together with the invoice to the address we will give once receiving your email. You will return the goods at your expense by recorded delivery post (ensuring you keep proof of your despatch) or such method as we may agree in writing on request. We will deduct the direct costs of recovery from the credit card refund if you do not comply or if you return them at our expense. No contract will exist between you and Runway Collectables for the sale by it to you of any product unless and until Runway Collectables accept your order by e-mail confirming that it has dispatched your product.

Data Protection

  1. Any personal information collected from you is handled in accordance with our privacy policy


  1. These T&Cs shall be governed by English law and any disputes will be decided only by English courts.

  2. If any part of these T&Cs is deemed ineffective for any reason the remainder shall continue in full force.

  3. A person who is not a party to this agreement shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

  4. Neither party is liable for failure to perform or delay in performing any obligation (excluding payment) under this agreement if the failure or delay is caused by any circumstances beyond its reasonable control.


Intellectual Property

By using this site, you acknowledge that all intellectual property rights in the goods supplied, including copyright, design rights and trademarks belong to Runway Collectables. All design, text and images of Runway Collectables are protected by copyright and may be reproduced only with the prior written permission of Runway Collectables.

Sales / Offers Disclaimer

During sale and offer periods, stock levels may be very low. We update the website throughout the day but if a product sells out before an update is made, we will notify you within 3 working days and either backorder/fulfil the order or refund the card.

Ethical & Environmental Statement

We make every effort to use environmentally friendly and recycled packaging for our deliveries, however on occasion, to ensure the product reached you in one piece we have to make exceptions.

Cancellation of order for Custom items

Cancellations and alternations to items that are custom ordered (Card, Colour has been selected at the point of ordering) can only be accepted within 3 calendar days of the order date. Once past this date they are non-refundable unless deemed faulty.

Runway Collectables reserve the right to cancel the contract between us if:

  • We have insufficient stock to deliver the goods you have ordered

  • We are not able to deliver to your area

  • One or more of the products you have ordered has a pricing, description or technical issue

Withdrawal of products

We reserve the right to remove or edit any products, materials, content or prices online at any time. We may refuse to process a transaction for any reason at our sole discretion.